Title: Building Strong Foundations - Involving People in the NHS

Summary:
From the Scottish Executive Health Department.

Involving: meaningfully engaging with people at all levels - in
any aspect of health care planning, delivery or monitoring.

People: anyone - individuals, groups or communities or
populations - who has an interest in the National Health Service - patients, service users, potential users, staff.

In ‘Our National Health: A plan for action, a plan for change’,
particularly in Section 5 ‘Involving People’, it states that a patient centred NHS must not just be a slogan: it must become a way of life (p50). NHSScotland to ensure that listening, understanding and acting on the views of patients and carers, local communities or groups, is given the same priority as clinical standards and financial performance. A short section on involving people in Clinical Governance is included in this paper.

Outside the Box